Customer stories

Trusted by advice practices that want to work smarter.

See how financial advice professionals use Worksorted to simplify their day-to-day work, support their teams and deliver better client experiences.

Real experiences

Why advisers choose Worksorted

Every practice works differently. These stories show how Worksorted helps teams create clearer processes, reduce administration and spend more time supporting their clients.

Leon Chiera, Director at Franklin Advisory

Customer story

Seamless Transition and Improved Client Interactions

"Our previous CRM provider shut down in late 2022, but luckily Worksorted came to the rescue with a more viable and beneficial alternative. They provided exceptional service throughout the onboarding process, transfer of client data, and personalised attention from their senior team. Worksorted's dedication to training was evident with informative videos and dedicated resources that helped our staff transition seamlessly.

Thanks to Worksorted, our client interactions have improved, and recording important information and conversations is now effortless."

Leon Chiera

Director Franklin Advisory

Sharyn Rule, Director of Operations at Provident Financial Services

Customer story

Excellent Onboarding and Training

“Our practice made the decision to move to Worksorted in late 2022 and our experience to date has been extremely positive. The system is user friendly and the support has been fantastic. Our onboarding was straight-forward and efficient and the training services are excellent with both the online tutorials, as well as personal assistance from the Worksorted team whenever required. Everyone we have engaged with at Worksorted has been a great help.

I would highly recommend Worksorted to other practices."

Sharyn Rule

Director of Operations Provident Financial Services

Melanie McDonald, Practice Manager at Silvan Ridge

Customer story

Exceptional Onboarding and Integration

“Last year, we made a seamless transition to Worksorted, and their exceptional onboarding process and integration have greatly benefited our organization. We've received outstanding training from Adam and the team, who are always available to provide information in an easy-to-understand format. Although we've only just begun exploring the reporting functions, we're eagerly anticipating the efficiencies that will undoubtedly be uncovered.

Worksorted's continuous evolution and incorporation of customer feedback is also truly commendable.”

Melanie McDonald

Practice Manager Silvan Ridge

Anita Pugh, Operations Manager at Infinity Financial Advisors

Customer story

Supportive Training and Responsive Service

“We recently transitioned from another CRM to Worksorted and have found the team at Worksorted to be diligent and responsive during a time that was always going to be a challenge. In particular the support and training provided has been excellent and enormously helpful. We love their ‘can do’ attitude and the speed at which they respond to our queries.”
Anita Pugh

Operations Manager Infinity Financial Advisors

Nicholas Donnelly, Financial Adviser at Walker Lane

Customer story

Painless Ongoing Fee Arrangement Process

"Worksorted ticks all our boxes for client data management, compliance, team workflow and automation. Our team enjoy using the platform and find managing their daily jobs a breeze. As the Operations Manager, I no longer worry about anything falling through the cracks - Worksorted makes it easy to track and manage all key areas of running our business.

Furthermore, I would have never imagined the Ongoing Fee Arrangement process to be painless, but this functionality alone is worth moving to Worksorted. No more hours are spent triple checking fee amounts and account numbers, we send all documents via the system. The DocuSign functionality enabled us to achieve a response rate of over 40% in the first seven days as well as being able to send all reminders in the time it takes to write one email. I can’t believe how streamlined this process now is for us.

Finally, the support team went above and beyond to ensure our transition was smooth and we were up and running pronto. We are big fans!"

Nicholas Donnelly

Financial Adviser Walker Lane

Paul Moran, Principal at Moran Partners Financial Planning

Customer story

All-in-one Platform

“For a long time we ‘adopted’ a number of systems to try to get the right mix of CRM, compliance, revenue management and communication. Worksorted provides all we need for these issues in a single platform. We certainly feel more comfortable that our compliance and client review scheduling is current and correct and the revenue management capability has allowed us to significantly reduce our tech spend.”
Paul Moran

Principal Moran Partners Financial Planning

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